999999bet Privacy Policy

999999bet ("we", "us", or "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy ("policy") explains what information we collect, how we use it, and how we protect your personal privacy.

By using our website, you are considered to have consented to the terms described in this policy. This policy is consistent with 999999bet's Terms and Conditions and both should be read together. This platform is for persons aged 21 and above only.

When you register on the 999999bet platform and use our services, we may collect the following types of information:

2.1 — Information You Provide Directly

When you create an account or use our services, the following information may be collected:

• Full name and date of birth (for age verification)
• Contact details — email address and phone number
• Account login details — username and encrypted password
• National ID or passport details for identity verification
• Payment information — bKash, Nagad, Rocket, or Upay number; bank account details
• Content of communications sent via live chat and email

2.2 — Automatically Collected Information

The following technical information may be collected automatically while you use the platform:

• IP address and device identification information
• Browser type, operating system, and device details
• Login time, page view history, and click activity on the platform
• Session data collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 — Information Received from Third Parties

To verify identity, prevent fraud, and ensure legal compliance, we may collect supplementary information from trusted third-party sources. This process is carried out entirely for your protection.

Collected information is used only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process gaming experiences, betting features, and financial transactions.
• Age and Identity Verification: To confirm that only persons aged 21 and above are using the platform.
• Customer Support: To resolve your questions and issues via live chat and email.
• Security and Fraud Prevention: To detect and prevent unauthorized access, money laundering, and fraudulent activity.
• Legal Compliance: To comply with applicable laws, regulations, and regulatory guidelines.
• Service Improvement: For analysis and research to improve platform functionality and user experience.
• Responsible Gaming: To identify potentially problematic gaming behavior and provide appropriate support.

The 999999bet platform applies industry-standard technical and organizational measures to protect your personal information. Our security practices include:

4.1 — Technical Security Measures

• All data transmissions are secured using SSL encryption technology.
• Passwords and sensitive information are stored using strong encryption algorithms.
• Regular security assessments and vulnerability tests are conducted.
• The platform is protected through firewalls and intrusion detection systems.
• Servers and databases are maintained in secure, certified data centers.

4.2 — Organizational Security Measures

• Only authorized personnel are granted access to personal information on a need-to-know basis.
• All staff receive regular training on data protection.
• Strict confidentiality agreements and codes of conduct are maintained.

4.3 — Data Retention Period

We retain your information only for as long as necessary — while your account is active and for the period required to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period due to legal, regulatory, or dispute resolution requirements.

999999bet may share information with third parties in the following limited circumstances:

5.1 — Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical services. These partners are contractually bound to follow our instructions and keep information confidential.

5.2 — Legal Requirements

We may provide information to law enforcement agencies or regulatory authorities when required by court order, legal process, government authority request, or to protect the public interest.

5.3 — Business Transfers

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred. We will notify you in advance in such circumstances.

Our platform uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

6.1 — Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining your login session, security verification, and basic navigation. Disabling them will prevent the platform from working correctly.

6.2 — Functional Cookies

These cookies remember your preferences — such as language settings — and help deliver a personalized experience.

6.3 — Analytical Cookies

These cookies help analyze how the platform is used, which allows us to improve the quality of our service. The data collected is aggregated and anonymous.

You can control or disable cookies through your browser settings. However, disabling certain cookies may limit platform functionality.

You have the following rights regarding your personal information:

• Right to Access: You may request a copy of the information we hold about you at any time.
• Right to Correction: If your information is inaccurate or incomplete, contact us to have it corrected.
• Right to Deletion: In certain circumstances you may request that your personal information be deleted, subject to exceptions where legal obligations apply.
• Right to Object: You may object to certain types of processing of your information.
• Data Portability: The right to receive your information in a structured, commonly used format.
• Withdrawal of Consent: The right to withdraw your consent at any time for information processed on the basis of consent.

To exercise these rights, please contact our support team. We will respond appropriately to all requests, subject to legal requirements and operational limitations.

999999bet is a platform for persons aged 21 and above only. We do not intentionally collect information from any minor, and this is strictly prohibited.

The account registration process includes an age verification step. If we have reason to believe that a person is a minor, that account will be suspended immediately and the associated information will be deleted. To learn more about responsible gaming, visit our Responsible Gaming page.

In some cases, your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that:

• All transfers are conducted in compliance with applicable data protection laws and regulations.
• The receiving party maintains appropriate data protection standards.
• Suitable contractual and technical safeguards are in place to protect your information.

999999bet reserves the right to review and update this privacy policy from time to time. You will be informed of changes in the following ways:

• By updating the "Last Updated" date at the top of this page.
• For significant changes, registered users will be notified directly by email.
• By displaying a notification when you log in to the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. You are therefore advised to review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to make a request regarding your information, please contact us using the following methods: